1. General Information

The protection of your personal data is a particular concern for us. We process your data solely on the basis of legal provisions (GDPR, TMG). This privacy policy informs you about the most important aspects of data processing in the context of our website and our services related to reusable packaging.

2. Responsible Party

Bridgemaker GmbH
Linienstraße 86
10119 Berlin
E-Mail: info@bridgemaker.com

3. Collection and Processing of Personal Data

We collect, process, and use your personal data only to the extent necessary to provide a functional website and our reusable packaging solutions.

Data collected may include:

• First name, last name

• Email address

• Company information

• Return and usage data (e.g., used packaging units, return locations, frequency of use)

• Usage behavior on the website (IP address, browser type, time of access)

4. Purpose of Processing

Your data is processed to:

• provide our digital reusable services

• enable return and cleaning processes technically

• offer personalized service models

• continuously improve our service (e.g., through analysis tools)

• contact you if desired

5. Legal Bases for Processing

The processing of your data is based on the following grounds:

• Art. 6 para. 1 lit. a GDPR – Consent

• Art. 6 para. 1 lit. b GDPR – Pre-contractual/contractual processing

• Art. 6 para. 1 lit. f GDPR – Legitimate interest in website analysis, marketing, and service optimization

6. Data Transfer

We generally do not share your data with third parties unless:

• this is necessary for contract fulfillment (e.g., logistics partners, IT service providers)

• you have expressly consented

• we are legally obligated to do so

7. Analysis and Tracking Tools

Google Analytics
This website uses Google Analytics to analyze website usage. Your IP address is anonymized before being stored. Information about your usage behavior is transmitted to Google's servers in the USA.
You can prevent tracking by adjusting your browser settings or using an add-on to deactivate Google Analytics.

Microsoft Clarity
We use Microsoft Clarity for anonymized evaluation of click behavior and scroll depths. Clarity helps us improve the usability of our website. More information: https://clarity.microsoft.com

8. Duration of Storage

Personal data will be deleted as soon as the purpose of their storage ceases or you withdraw your consent, unless there are legal retention obligations to the contrary.

9. Your Rights

You have the right at any time to:

• request information about your stored data

• correct inaccurate data

• deletion, provided that there are no legal obligations to the contrary

• restrict processing

• object to certain data processing

• data portability

For this, please contact us at any time at: info@bridgemaker.com
If you believe that the processing of your data violates applicable data protection law, you also have the right to lodge a complaint with the competent supervisory authority.

10. Cookies

Our website uses cookies. Cookies are small text files that are stored on your device. Some cookies are technically necessary, while others serve analytical purposes.

You can configure your browser to be notified about cookies being set, accept cookies on a case-by-case basis, or generally exclude them.

11. Contacting Us via the Website

If you contact us via a form, we will store your information to process your request and for any subsequent queries. We do not share this data without your consent.

12. Changes to This Privacy Policy

We reserve the right to adapt this privacy policy in order to conform to changed legal situations or changes to our services (e.g., introduction of new digital return processes). The version published at the time of your visit shall apply.